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Andrea L. Norman, MBA,
Director of Research, Behavioral
Health and Wellness,
Southwest Center for HIV/AIDS
Like many people, every year as I file my taxes I have an itchy feeling when I consider I might be audited by the Internal Revenue Service. I have always been squeaky clean honest in my filings, but the idea of being scrutinized by people portrayed as whimsical and unreasonable is nerve-wracking.
Imagine my surprise when in my new position as Director of Research, Behavioral Health and Wellness, I was subjected to audits by not one or two regulatory bodies, but by four: the Food and Drug Administration, the State, the County, and the Regional Behavioral Health Authority. While none of them are the IRS, my fear has greatly subsided after experiencing FOUR audits in the last six months.
PRIOR TO THE AUDITORS ARRIVING:
WHEN AUDITORS ARE PRESENT:
AFTER THE AUDIT:
I have found auditors across the board to be friendly, reasonable, and helpful. They understand the complexities of your business and provide an outside, consultative view of your performance. Like a report card, audits aren’t always welcomed, especially if your organization fell short of their goals, but it does give a clear path for improvement. And, regulatory bodies seem to be particularly responsive to attempts at improvement. Successful, positive change is recognized and noted. Good luck!
Andrea Norman is the Director of Research, Behavioral Health and Wellness at the Southwest Center for HIV/AIDS, where she leads a staff of 18 while managing four key areas of the agency, including: the behavioral health practice, clinical trials research, medical nutrition, and partnerships with educational institutions. In addition to her leadership role, she handles grant management and funding, licensure, communications, compliance and regulatory oversight. Andrea’s background includes leadership roles at IBM, PriceWaterhouseCoopers, Leo A Daly Architects, and her own small business. She has been active in the community, serving as Chair of the Public Art Committee for the Phoenix Arts and Culture Commission, as well as serving on multiple boards and commissions in the Phoenix Metro area. Andrea earned an MBA from the University of Southern California in Finance, where she was a Simonsen Fellow.
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Click here to read Pat Lewis's "Lost Your Tax-Exemption? What Next"