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Current nonprofit sector research and recommendations for effective day-to-day practice from ASU faculty, staff, students, and the nonprofit and philanthropic community.
Planned Parenthood Arizona
Providing formal training to staff and volunteers has obvious benefits for an organization, individual staff members and volunteers. For the organization, it is a means of ensuring staff and volunteers are knowledgeable, making them exceptional ambassadors for the organization in and outside of work. In addition, training is an essential part of risk management – failing to properly train individuals, providing services to clients, or even representing the organization to the public can have serious consequences. For staff members and volunteers, training is a means of professional development many are eager to receive. In addition to it being an essential part of effective volunteer management, many volunteers find personal value in the training provided to them by organizations about which they care deeply.
Regardless of whether or not your organization has a formal training program, there are things nonprofit leaders can do to ensure staff and volunteers are appropriately oriented to the organization and able to continue to learn and develop professionally.
Before committing to a training plan:
Selecting training methods:
Training is learning, and learning doesn’t have to happen in a classroom or other formal training sessions:
Developing a training plan for staff and volunteers can be a daunting task, but your mission is too important to risk neglecting it. Appropriate training is extremely important, but it should not be done for its own sake; training endeavors must be purposeful and measured. Armed with an understanding of how adults learn, training may be delivered in a variety of ways, so get creative!
Kate is the Training Administrator at Planned Parenthood Arizona. She develops and delivers classroom and online training. She graduated from the Masters of Nonprofit Studies program in 2010.
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Click here to read Laura L. Bush and Lili Wang's "What It Takes to Lead and Manage a Nonprofit Organization."