The CNP Programs Coordinator oversees the recruitment, enrollment, and credentialing processes for CNP and Advanced CNP program participants, with a primary focus on increasing enrollments and credential rates. This role ensures program standards, supports participant engagement, provides customer service, and collaborates across teams to drive program success.

At the Nonprofit Leadership Alliance, we change the world by making sure that nonprofit organizations have the talented workforce needed to fulfill their missions. Our programs develop individual leaders so that their organizations are stronger and more effective, building a stronger social sector.

The Certified Nonprofit Professional (CNP) credential and Leaderosity, our core talent development programs, lift the quality of life in all communities by building social sector leaders ready for the challenges of today’s world.

Benefits include medical, dental, vision, short and long-term disability, and life insurance; 403b employer match; paid time off beginning 90 days after hire; and 13 paid holidays.

Key Responsibilities:

Recruitment & Enrollment Management:

• Coordinate annual recruitment and enrollment efforts by cultivating and tracking leads and running reports.
• Oversee the enrollment pipeline, conducting follow-up with leads.
• Develop and deliver engaging sessions for prospective CNP learners.
• Develop and execute enrollment campaigns for CNP tracks, including collegiate and professional audiences.
• Collaborate with marketing for campaign communications, branding, and website updates.

Program Coordination:

• Oversee the learner journey from application to credentialing across all CNP tracks, and the Advanced CNP.
• Approve applications and enrollments, ensuring adherence to CNP standards.
• Manage participant engagement efforts, including outreach on CNP Central, the online community platform for CNPs and Advanced CNP.
• Assist with speaker facilitation for monthly events and annual virtual conference, Elevate.

Administrative & Strategic Support:

• Maintain accurate records and prepare data-driven reports using Neon, our client management software.
• Explore innovative strategies to improve CNP workflows and participant experiences.

Relationship Building:

• Foster positive relationships with the NLA team and external stakeholders.
• Participate in task forces, staff events, and community engagement initiatives.

• Certified Nonprofit Professional (CNP) credential preferred.
• Interest in the mission of the Nonprofit Leadership Alliance.
• Experience in program coordination in a nonprofit role preferred.
• Comfortable talking with and presenting to various audiences, both collegiate and professional.
• Tech-savvy with an interest in learning new tools to enhance user experience.
• Exceptional organizational, time-management, and communication abilities.
• Bachelor’s degree preferred; equivalent professional experience will be considered.

The Alliance strongly encourages people of color, women, LGBTQI individuals, and those with disabilities to apply.

As we prepare for our annual virtual conference, Elevate, taking place February 25-27, 2025, we want to onboard our new Program Coordinator as soon as possible.

Email your resume and cover letter, detailing why you are a good candidate for this position, directly to Director of CNP Programs, Keely O’Sullivan Kurtz, MS, ACNP at Keely@nla1.org by Wednesday, January 8, 2025. Please include “Program Coordinator Candidate” in the subject
line.