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ASU Lodestar Center Blog

Research and recommendations for effective, day-to-day nonprofit practice from ASU faculty, staff, students, and the nonprofit and philanthropic community.


Tuesday, February 20, 2018

Strategic Human Resource Management (SHRM) is defined as the ? “integration of human resources management (HRM) with the strategic mission of the organization. It adapts human resources policies and practices to meet the challenges that agencies face today, as well as those they will face in the future” (Pynes, 2013, xvii).  Human Resources are necessary, as employees are the greatest asset for an organization. SHRM is vital to an organization because it is utilized to attract, retain and develop the associates who are considered the ‘best fit’. Businesses have recognized that SHRM is a beneficial practice because hiring employees is a costly endeavor. How a workforce is treated will affect the overall productivity. Staff development, a component of SHRM, is important because “Organizations use training and development to improve the skills of employees and develop their capacity to cope with the constantly changing demands of the work environment” (Pynes, 2013, 276). 

The choice to plan and implement professional development strategies can prevent turnover, especially when it comes to quality employees who expect to be invested in. While staff development is important for businesses in the for-profit sector, there should be a continued driving force to invest in strategic human resources in the social sector as well. Nonprofits follow vastly different missions from one another and the assumption is that employees who choose to work for these…

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Tuesday, February 13, 2018

As public-facing and serving organizations, nonprofits are held to higher ethical standards than their business counterparts are. (“Ethics,” 2017).  Given that nonprofits must operate in a wide variety of complex environments, they must work diligently to continuously create innovate strategies to meet the needs and expectations of their diverse stakeholder populations (Benjamin, 2012).

To avoid stakeholder resistance, or action caused by dissatisfaction by organizations’ responsiveness to stakeholders, nonprofits must actively pursue opportunities to gain the trust of their donor base (Meiksins, 2014). Organizational transparency, the disclosure of operational, financial, and decision-making information, remains a significant factor in the formation of the public’s trust in an organization’s mission and intent. Accountability, like transparency, is nothing new to the nonprofit sector, nor are the hard-hitting questions and demands put forth by donors. The accountability of organizations, defined as the obligation to deliver defined impactful results, is often up for debate as the sector grows, new donor expectations emerge, and funder conditions diversify (Ebrahim, 2003). 

Preventative measures such as performance evaluations, self-regulation policies, effective donor communication approaches, ethical leadership, and social auditing serve as accountability enforcers in various capacities within an organization. Nonprofits have experienced…

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Tuesday, February 6, 2018

SEO, or Search Engine Optimization, is the practice of gaining visibility on search engines, like Google.  As Google now controls the majority of internet traffic, SEO has become a booming business, driving customers and brand visibility to virtually every sector of commerce.

However, at its essence SEO is about profit motive.  No surprise there, as SEO is slated to become a 80 Billion dollar industry by 2020.  Therefore, the question is whether it can be a viable strategy for nonprofits.  Can SEO be a worthwhile investment for charities and other nonprofit organizations? 

The Short Answer – Yes!

Yes, SEO is certainly a viable strategy for nonprofits.  Two general strategies would be most effective for leveraging SEO:

  • “Money” keywords + online donations
  • Content strategy + retargeting/social media nurturing

Let us dive into the specifics below.

“Money” Keywords and Online Donations

This section will bear the most resemblance to standard (profit-based) SEO. Finding popular search keywords that have a clear buyer (or in this case, donor) intent, and optimizing for those keywords.  Just a quick bit of keyword research shows that there are many keywords worth targeting:

  • donate car to charity – 2,400 Searches per…
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Tuesday, January 30, 2018

Adult beverages are often part of the routine checklist when hosting nonprofit events. Open bars seem the ideal solution because it brings in money and it eliminates the need for guests to serve themselves. However, there are several points to consider before setting up an open bar in order for it to become a successful component of your event. 

Insurance and Liability

If your organization is a large entity and you regularly host events that serve alcohol, it is likely that liquor liability is included with your nonprofit's insurance.  However, never presume; always double check, and confirm with your insurance provider. If you're new to the NPO world, consult your state and local laws about social host liability. This coverage typically protects you from hazardous actions and behavior conducted by intoxicated guests, including self-harm. Coverage may also be the responsibility of the hosting venue, whether it's a community center, civic hall, or someone's home.

Requirements vary between states, which is why it's important to research all of the intricacies. Even if you don't foresee regularly hosting fundraisers that serve alcohol, it's usually possible to obtain a temporary permit for the occasion in question. It's also a good idea to hire professional bartenders, who are insured for their services.

Provide Varied Menus and Activities

There is nothing wrong with providing adult…

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Tuesday, January 23, 2018

Many nonprofit organizations are getting onboard in the digital world and have found the website builder which best fits their needs and budget. 

There is much more you can squeeze out of your website just by tweaking or adding a few things to give your nonprofit the jump it needs to stand out.

I want to break down six best practices that can add to your nonprofit website. These tips will help grow your cause and take it to the next level.

You ready?

1.  Stay Transparent

According to The Chronicle of Philanthropy, one in three Americans lack confident in charities they are considering donating to. That number is high, and not a statistic you want to be a part of.  

Do the following to help:

  • Provide financials.
  • Present stories of impact.
  • Add videos to show what’s going on.

2.  Make Sure You're Mobile Friendly

Most readers will be on a mobile device and you have to make sure it’s easy for them to read, scan and navigate on them.  Google and other search engines consider this a huge thing. Make sure you consider this an important factor as well. 

3.  Optimize Your Main Donation Page

Many charities are making it super simple to…

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ASU Lodestar Center Blog