Position Purpose:

The primary role of the Save the Family Support Service Coordinator is to facilitate and support engagement of clients in Career Development services, including career assessment, resume writing skills, developing job interviewing skills, etc. to support their professional development toward self-sufficiency.

The Support Services Coordinator will also assist clients in general contract signing and housing location.  This includes, ensuring they have all paperwork signed upon intake, helping them connect with local landlords and completing applications for housing.

KEY RESPONSIBILITIES:

• Work with clients to assess educational and training needs toward the ultimate goal of permanent and stable employment using various tools and assessments available.
• Assess Clients’ skills and abilities and help clients identify education and career related goals.
• Work with Clients to develop job-readiness skills such as a professional resume, interviewing skills, personal appearance and etiquette, etc.
• Maintain strong network relationships in the community that may offer educational, training, and employment benefits to clients.
• Actively engage clients in their job search and educational pursuits, providing guidance and assistance when needed.
• Review labor market analyses and conduct local industry survey; conduct local needs survey for employing the disadvantaged.
• Document and maintain client contacts and data in a timely manner.
• Fulfill record keeping responsibilities in our electronic data management system.
• Maintain detailed timekeeping.
• Provide a customer service focused effort to work with the public, volunteers, clients, and other staff members as needed.
• Prepare and submit all required reports and monitoring activities in a timely and accurate manner.
• Meet with all new assigned clients assigned to housing programs for contract signing paperwork, as well as ongoing support and assistance with housing navigation.
• Adhere to all behavioral General Competencies.
• Adhere to STF and ARM policies and procedures
• Participate in professional and civic organizations as deemed appropriate by department leadership. 

PREFERRED QUALIFICATIONS:

• Bachelor’s degree in social services or related field from an accredited college or university is preferred.
• Some experience in the non-profit sector is preferred.
• Demonstrate a commitment to the mission, vision, and values of Save the Family Foundation of Arizona.
• Demonstrate excellent verbal and written communication skills.
• Be a self-starter with excellent time management skills.
• Be familiar with Save the Family’s service population, including diverse cultural and socioeconomic characteristics.
• Demonstrate proficiency in HMIS and Microsoft Office Suite including Word, Excel, and Outlook.
• Maintain strict confidentiality.
• Behave professionally in manner and appearance.
• Be consistently organized and flexible.

MINIMUM QUALIFICATIONS:

• Associate’s degree in social services or related field from an accredited college or university and five years of professional experience is required.
• Demonstrate proficiency in grammar and spelling.
• Be able to proficiently read and write the English language.
• Demonstrate excellent interpersonal communication skills.
• Demonstrate cultural competence, treat everyone with dignity, celebrate the diversity of our community, and be inclusive of all people in our community.
• Since position requires frequent driving to various job sites to provide services and occasionally transport clients, a valid Arizona driver’s license, reliable transportation, current auto insurance, and clean driving record are required.
• Be 21 years of age or older for liability insurance requirements.
• Valid Arizona Fingerprint Clearance Card OR must qualify for a valid Arizona Level One Fingerprint Clearance Card.
•  Valid Arizona Fingerprint Clearance Card OR must qualify for a valid Arizona Level One Fingerprint Clearance Card.
• Eligible to work in the United States of America.

This job description identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job related instructions and perform job related duties as may be reasonably assigned by his/her supervisor.  Failure to adhere to all standards and expectations herein may result in corrective action.

If you are interested in the position and meet the qualifications please send your resume to Human Resources at : Therese.Hale@savethefamily.org

or 

Visit our website at : https://savethefamily.org/employment-opportunities/