A positive future for every child

Southwest Human Development is Arizona’s largest nonprofit dedicated to early childhood development. The first five years of life are the most critical in a child’s development. At Southwest Human Development, our services improve lives and help families by supporting young children and their caregivers during this important time.

Your skills, experience, and passion are needed at one of the nation’s largest nonprofits dedicated to early childhood development. Join our team and experience a long-term career that joy and satisfaction in knowing you make a difference.  We offer over 40 programs and services to more than 140,000 children. 

Why choose us?

• You will be rewarded with benefits, including day one zero contribution health plan options, wellness programming, and generous paid time off.
• You will benefit from high-quality paid training to promote professional growth and development.
• You will enjoy a supportive and collaborative work environment.

Job title: Birth to Five Helpline Specialist

We are looking for an Early Childhood/Mental Health Specialist to support callers (parents, caregivers, and professionals) with a wide range of questions and concerns about children birth to five. 

In this role you will:

• Provide individualized, professional phone consultation to respond to the wide range of
  questions and concerns of Arizona families with young children (ages birth to five) and
  caregivers and professionals working with children birth to five.
• Provide occasional home visits to help families navigate challenges associated with caring
  for infants in the first year of life such as, fussiness, excessive crying, sleeping problems
  and feeding difficulties.
• Maintain time-sensitive data entry associated with incoming calls.
• Retrieve and maintain up to date listings of resource/referral information and participate
  in marketing and outreach efforts in the community.
• Provide presentations to groups of parents and professionals on the Birth to Five Helpline
  and on topics related to parenting and early childhood. 

Learn more!

Our core values embody Southwest Human Development’s commitment to services that uplift the lives of children, families, and other care providers, and the communities in which they live. These values are intended to guide the professional development, ethical conduct, and skilled practice of all our staff, whatever their specific role within the agency. All staff are valued as making essential contributions to strengthening the foundation that Arizona’s children need for a great start in life. Learn more about our values and benefits here.  

What it takes:

•  Master’s degree in Child Development, Social Work, Counseling, Psychology, or related
  field with at least five years of experience working with young children and their
  families.
• Bilingual English/Spanish language proficiency.
• Extensive knowledge of child development and parenting/caregiving.
• Training in and commitment to diversity, equity, and inclusion practices.
• Experience working with culturally and linguistically diverse populations.
• Excellent organizational skills; excellent written and verbal communication skills, basic
  computer skills (Microsoft Word, e-mail, Excel, etc.), and a valid Arizona driver’s license. 
• Valid Arizona Fingerprint Clearance Card - OR - must qualify for a valid Arizona Level One Fingerprint Clearance Card.  

Additional Preferences:

• Experience working in early care and education settings.
• Excellent communication skills in group settings and understanding of group processes; experience working closely alongside a team of professionals.
• Knowledge of community resources. 

Southwest Human Development Career Site