NMI 104: Engaging and Developing Volunteers (December 2025)
Volunteer programs require the same type of managerial practices as any other. In this course, you will learn about the various factors required to ensure a positive and productive experience for both volunteers and the nonprofit organizations they serve. This includes learning how to effectively recruit, manage, motivate, recognize, and reward.
This course will consist of article reading, discussion questions, authentic assessments, and self-tests to enhance learning and build upon prior knowledge.
NMI courses are taught using the Canvas learning management system and include a variety of multimedia tools and resources. To ensure you can successfully access the multimedia tools in your courses, we recommend you use a standard PC or Mac desktop or laptop. Mobile devices are not recommended. Courses are best accessed using a high-speed Internet connection and a modern web browser such as Microsoft Edge, Firefox, Chrome or Safari.
Early Bird special: $349 (ends two weeks before course start date, retail $379).
Program description
Program dates
to
Delivery method
Online
Time commitment
20 hours (10 hours per week, 2 weeks per course)
Cost
$379
Volunteer programs require the same managerial effort as other organizational operation efforts. There are many factors to consider in ensuring that the experience is positive for both the volunteer and the organization. In this course, you are taught the basics of recruiting, managing, motivating, recognizing and rewarding staff and volunteers to effectively utilize and retain their strengths and skills.
Special attention is placed within this course to respond to the impact COVID-19 has had on this area of nonprofit resource development and management.
This course is required for:
Nonprofit Management Certificate
Optimizing Human Resource Strategies in Nonprofits Certificate
Knowledge Specialist
Knowledge Specialist, Nonprofit Management Institute
Jayson Matthews is an outcome-driven public sector leader and engaging facilitator with approximately 20 years of experience in the nonprofit and local government sectors. Currently an assistant director at Maricopa County Human Services, Matthews manages and supervises a division of 40 individuals that provides vital human services to vulnerable seniors. Prior to joining Maricopa County, Matthews served as a vice president at the Valley of the Sun United Way and was responsible for the direction and oversight of all Basic Needs work, including Housing, Homelessness, Hunger and Health. Prior to joining the United Way, Matthews was a senior program manager at the Corporation for Supportive Housing as well as a chief development officer for a Feeding America partner food bank. In addition, he has direct experience working with elected officials and government officials around the issues of homelessness, housing, hunger, children and youth, and human service planning. Jayson earned a master’s degree in public administration from Arizona State University.
Other sessions for this program
| Title | Date | Course delivery |
|---|---|---|
| NMI 104: Engaging and Developing Volunteers (March 2025) | to | Online |
More NMI offerings
| Program | Date | Course delivery | Qualifies for certificate(s) |
|---|---|---|---|
| NMI 106: Optimizing Nonprofit Resource Fund Development (January 2025) | to | Online | Nonprofit Management Certificate, Fundraising and Sustainable Financial Management Certificate |
| Nonprofit Marketing & Strategic Communications Certificate (Next Start Date: 1/27/25) | Online | Nonprofit Marketing and Strategic Communications Certificate | |
| NMI 230: Tell Your Story Boot Camp (January 2025) | to | Online | Nonprofit Marketing and Strategic Communications Certificate |
| NMI 103: Effective Financial Management Principles (February 2025) | to | Online | Nonprofit Management Certificate, Fundraising and Sustainable Financial Management Certificate |
| Grant Development: State and Foundation Proposals Certificate (February 2025) | to | Online | Grant Development: State and Foundation Proposals Certificate |