Development & Donor Relations Coordinator
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Location:
Scottsdale, AZ 85255
United States
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Position description
Do you believe music has the power to inspire, unite, and transform lives? Are you passionate about the arts and energized by connecting people to a mission they care about? Join our team and help build meaningful relationships that advance artistic excellence, music education, and lasting community impact.
Arizona Musicfest seeks a highly organized, detail-oriented, and service-driven professional to join our team as Development & Donor Relations Coordinator. This vital role supports the day-to-day operations of the Development Department and helps advance Musicfest’s fundraising, stewardship, and donor engagement efforts. The ideal candidate is a collaborative team player with strong administrative and relationship-building skills who is passionate about creating exceptional donor experiences and supporting the mission of a vibrant arts organization.
Essential Duties & Responsibilities
Donor Relations & Stewardship
- Support fundraising efforts through donor identification, cultivation, and stewardship activities.
- Collaborate directly with the Director of Development on the relationship management of Musicfest’s donor community, including Circles of Giving donors ($1,000+) and Community of Support donors ($999 and below).
- Serve as a key point person for Musicfest Community of Support donors ($999 and below), providing a familiar connection at concert events and through correspondence.
- Provide concierge-level ticketing and informational support for Circles of Giving members.
- Create invitations and manage logistics (RSVPs, catering, announcements) for development events and concert-related receptions, including Donor Patio and Inside the Circle events.
- Deliver exceptional customer service to prospective and current donors, addressing inquiries promptly and professionally.
Data Management
- Manage and maintain Musicfest’s donor database and fundraising records with a high level of accuracy and confidentiality.
- Process the receipt of all contributed revenue in the organization’s customer relationship management (CRM) system in an accurate and timely manner.
- Maintain electronic donor files, including documentation and acknowledgment letters.
- Update donor records with current contact information, giving history, call reports, and biographical notes.
- Maintain the organization’s Concierge/Circle member directory.
- Update donor contact data in the email marketing system.
- Generate reports and lists using CRM and wealth screening tools.
Donor Communications
- Prepare and distribute prompt donor acknowledgment letters.
- Assemble welcome packets for new members of Musicfest’s Circles of Giving.
- Coordinate and distribute Circles of Giving renewal communications.
- Update the Giving section of the Musicfest website as needed.
Organizational & Administrative Support
- Assist the CEO with special projects and Board of Directors meeting preparation and communications.
- Serve as liaison for Board meetings, including distributing materials, managing RSVPs, and responding to inquiries.
- Serve as a patron services representative, processing box office orders by phone and in person.
- Assist in qualifying donor and patron records.
- Attend select concerts, receptions, and special events as a representative of the Development team.
Qualifications
- Bachelor’s or Associate’s degree.
- Experience within a nonprofit arts organization preferred, though not required.
- Ability to work some evenings and weekends during the concert season and for special events.
- Excellent verbal and written communication skills, with strong organizational, analytical, and problem-solving abilities.
- Comfortable working with and/or learning database systems, CRM platforms, and general office software.
- Self-motivated and capable of working independently, while also collaborating effectively as part of a team.
- Ability to manage multiple priorities and deadlines in a fast-paced environment with professionalism and composure.
- Physical ability to lift and carry up to 25 pounds when transporting materials and assisting with event setup.
- Demonstrated enthusiasm for and commitment to the mission of Arizona Musicfest and the performing arts.
How to apply
ABOUT ARIZONA MUSICFEST:
Located in Scottsdale, AZ, the vision of Arizona Musicfest is to “Bring the Joy of Music to All”. This is achieved through the presentation of world-class performances; by providing outstanding training, performance opportunities, and scholarships to young musicians; as well as through Music Alive!, Musicfest’s dynamic lifelong learning and creative aging series. Each October through April, Arizona Musicfest presents celebrity entertainers and distinguished artists, from a variety of musical genres, in exceptional concert programs at venues in North Scottsdale and Phoenix. For the most recently completed season, Musicfest attracted over 50,000 attendees to its concert season, while over 5,000 individuals participated in Musicfest’s community music engagement programs. Arizona Musicfest is an equal-opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Interested and qualified applicants should electronically submit a cover letter, resume, two professional references, and salary requirements to: [email protected]. On the e-mail’s Subject line, please indicate: “Development and Donor Relations Coordinator.”
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