NMI 104 - Engaging and Developing Volunteers (October 2023)
Registration closes on Wednesday, September 27th at 5:00 P.M. (Arizona time).
This is an online course with specified due dates for each discussion question and class assignment. Instructional staff are available to aid you with subject questions and help guide you through each weekly course module. In addition, a required Zoom session each week provides additional course reinforcement, student-instructor Q&A, and networking for students.
Early Bird Special: $315 (ends two weeks before course start date)
Program description
Program dates
Delivery method
Cost
Volunteer programs require the same managerial effort as other organizational operation efforts. There are many factors to consider in ensuring that the experience is positive for both the volunteer and the organization. In this course, you are taught the basics of recruiting, managing, motivating, recognizing and rewarding staff and volunteers to effectively utilize and retain their strengths and skills.
Special attention is placed within this course to respond to the impact COVID-19 has had on this area of nonprofit resource development and management.
This course is required for:
Nonprofit Management Certificate
Optimizing Human Resource Strategies in Nonprofits Certificate
Knowledge Specialist

Jayson Matthews is an outcome-driven public sector leader and engaging facilitator with approximately 20 years of experience in the nonprofit and local government sectors. Currently an assistant director at Maricopa County Human Services, Matthews manages and supervises a division of 40 individuals that provides vital human services to vulnerable seniors. Prior to joining Maricopa County, Matthews served as a vice president at the Valley of the Sun United Way and was responsible for the direction and oversight of all Basic Needs work, including Housing, Homelessness, Hunger and Health. Prior to joining the United Way, Matthews was a senior program manager at the Corporation for Supportive Housing as well as a chief development officer for a Feeding America partner food bank. In addition, he has direct experience working with elected officials and government officials around the issues of homelessness, housing, hunger, children and youth, and human service planning. Jayson earned a master’s degree in public administration from Arizona State University.
More NMI offerings
Program | Date | Course delivery | Qualifies for certificate(s) |
---|---|---|---|
NMI 108 - Analyzing for Program Impact (June 2023) | to | Online hybrid (asynchronous with Zoom sessions) | Nonprofit Management Certificate, Nonprofit Operations and Program Impact Certificate |
Nonprofit Operations & Program Impact Certificate (Next start date: 6/12/23) | Online hybrid (asynchronous with Zoom sessions) | Nonprofit Operations and Program Impact Certificate | |
NMI 144 - Becoming a Champion of Change (June 2023) | to | Online hybrid (asynchronous with Zoom sessions) | Nonprofit Operations and Program Impact Certificate, Optimizing Human Resource Strategies in Nonprofits Certificate |
Nonprofit Management Certificate (Next start date: 6/12/23) | Online hybrid (asynchronous with Zoom sessions) | Nonprofit Management Certificate | |
Optimizing Human Resource Strategies in Nonprofits Certificate (Next start date: 6/12/23) | Online hybrid (asynchronous with Zoom sessions) | Optimizing Human Resource Strategies in Nonprofits Certificate |