Coronavirus FAQ: How the Lodestar Center is responding to COVID-19

Coronavirus FAQ: How the Lodestar Center is responding to COVID-19

Last updated March 23, 2020

Because the Lodestar Center is housed within Arizona State University, we rely on the instruction of the university in responding to the novel coronavirus.

In a recent communique to the ASU community, President Michael Crow provided an update about the university’s response to the novel coronavirus (COVID-19). He notes that the university, with the help of public health officials, continues to monitor events diligently. Further, he underscores the fact that the health, safety and success of our stakeholders are our primary focus at ASU. Lastly, he affirms efforts being made at the federal, state and local levels to minimize risk and limit further spread of the virus, and indicates that we are doing likewise at the university.

For up-to-date information on Arizona State University's response, read ASU's latest coronavirus updates and check the university's FAQ page.

For information specific to Lodestar Center programs, read on.

Lodestar Center offices

What's the status of the Center?

We are open remotely and adapting programs for online. Our staff is working from home. Though our physical office on the Downtown Phoenix campus will be closed for now, the Lodestar Center is very much open and continuing with our work. You can always reach us via phone or email.

Lodestar Center blog

How are you using your blog platform at this time?

We are encouraging stakeholders to share their expertise on nonprofit and philanthropic issues during these challenging times. For example, American Express Leadership Academy alumnus Seth Cothrun wrote about lessons learned during the last financial crisis and why nonprofits need to have plans in place for a dramatic budget reforecast. If you'd like to contribute a blog post to the conversation, please email Phil Bencomo at

COVID-19 Survey of Arizona Nonprofits

The ASU Lodestar Center wants to better understand the greatest needs of Arizona’s nonprofit sector during the COVID-19 Pandemic and has launched a survey to inform government officials, funders, media, and other decision-makers. The Center has joined with members of the Nonprofit Academic Centers Council (NACC), headquartered at Texas A&M University, and the author of this survey, the Nonprofit Management Institute at the University of San Diego, to invite participation in a brief survey of the sector.

Results will be aggregated and contribute Arizona voices to a broader national conversation about COVID-19 and the nonprofit sector. The survey will take 5-7 minutes to complete. All responses are confidential to the ASU Lodestar Center’s research team.

Complete the survey here.

21st Annual Forum on Nonprofit Effectiveness in Tucson

What is the status of your Forum on March 26?

We have postponed our Forum on the advice of public health officials, who are advising against large gatherings of people, and Tucson Mayor Regina Romero, who has asked that all events with more than 50 attendees be rescheduled.

What is the Forum's new date?

We are currently exploring a new date, possibly later in the spring, with our stakeholders and sponsors. As soon as we know what is possible, we will announce a new date. Please sign up for our newsletter for further updates.

What happens to my registration?

Your Forum registration will roll over to the new date later this year. If you are unable to attend the rescheduled Forum, we will accommodate a refund.

Do you still plan to release the Nonprofit Compensation and Benefits Report in March?

Yes, we intend to release the report as scheduled, despite the Forum's postponement.

Nonprofit Management Institute

Have you cancelled any professional-development courses?

We have postponed the start of our next Executive Leadership Certificate cohort and moved the first two program days (April 17 and May 1) online. As we continue to gain new information, we will communicate accordingly and make any further adjustments to programming needed as recommended by public health professionals.

The in-person NMI 112, scheduled for March 26-27, will be postponed until we are able to hold classes on campus again.  We are sending out notices to students informing them of this change and will keep them informed of the new date.

NMI 230: Tell Your Story Boot Camp has moved online, April 15-19.

NMI 142: Communicating with Purpose has also moved online, April 24-29.

Can I switch to an online class?

All courses but Executive Leadership are also offered online throughout the year. Participants may opt to move to the online class free of charge if they notify us within two days of the enrolled class.

American Express Leadership Academy

Will program days continue as scheduled?

Based on feedback from the university, public health officials and class participants, we are developing plans for virtual program days.

Is the Class 13 information session still taking place?

The March 30 info session will be transitioning to a virtual convening. Participants will be contacted directly with further instructions. Interested participants can continue to register.

Public Allies Arizona

Public Allies and their Partner Organizations should have already received information from Interim Director Jake Teskey. If you have not, email Jake at

Service Enterprise Initiative

Service Enterprise Initiative organizations of Cohort 17 should have received information from Jill Watts and the Basecamp platform, as well as their coaches. For more information, email


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