Voices of the nonprofit sector
For our 27th annual fall conference in Phoenix, we wanted to try something new, something collaborative, something that leveraged the energy and ideas of the hundreds of nonprofit professionals gathered in one ballroom.
And so we conceived The UnConference: CommYOUnity Solutions, a space to give voice to the key issues in our nonprofit and philanthropic community and to collectively find real solutions to these shared challenges.
During the morning-long Solutions Collaboratory, Jeff Snell, the Sr. Fellow for Social Innovation at the ASU Lodestar Center, guided the UnConference participants through an interactive exercise designed to surface the major, shared issues in the sector – and, critically, to talk through ideas for solutions. Snell posed six big-picture questions, handed out sticky notes and tasked everyone with writing down responses. Student volunteers at each station then grouped the notes into categories that guided the discussion; afterwards, participants used brightly colored stickers to vote for the answers that most resonated.
All of the responses that received votes have been reproduced below, a snapshot of our sector's hopes and fears, triumphs and failures, opportunities and challenges.
To close the Collaboratory, David Bornstein of the Solutions Journalism Network and The New York Times shared his thoughts on the day's key themes. Bornstein's work looks at how people and organizations respond to social problems, providing insights and evidence of results that others can use. He encouraged attendees to continue this process – of confronting problems and seeking solutions – at their organizations. "The last thing we need is more leaders who are not self-reflective," he said.
And now, here are the results of the ASU Lodestar Center's 2019 Solutions Collaboratory.

Question #1
"When I think of my organization's work in the community, it would be great if..."
Collaboration and partnership
Votes8 |
Community partnerships were easier to navigate |
Votes7 |
We could collaborate more to maximize impact |
Votes5 |
Didn’t see each other as competition but collaborators for greater impact |
Votes5 |
Collaboration working together to expand and grow |
Votes3 |
We created more win/win partnerships |
Votes2 |
More collaborative partners |
Votes2 |
We had more partnership and collaboration to move the needle on policy |
Votes1 |
We collaborated and used each other’s strengths |
Votes1 |
Be less competitive and more collaborative |
Votes1 |
More collaboration, more "water cooler conversations" |
Pages
Lobbying and advocacy
Votes12 |
We could lobby together to better address root causes on a policy level rather than create programs that address symptoms |
Votes2 |
We were involved in more advocacy together |
Mergers
Votes6 |
Similar organizations would merge together |
Votes4 |
Nonprofits merge to achieve economies of scale |
Votes4 |
Organizations would consolidate to concentrate impact |
Accountability
Votes5 |
The “that’s not my job” mentality was gone |
Votes1 |
There was more personal accountability |
Fundraising
Votes3 |
Nonprofits were taught how to spend money |
Votes1 |
Fundraising worked together |
Votes1 |
We had the funds to grow and achieve our core values |
Other responses
Votes2 |
We could focus on our assets |
Votes1 |
We could eliminate homelessness |
Votes1 |
Abide by best practices |
Votes1 |
They invest more in branding, communications and marketing |
Votes1 |
We worked directly with beneficiaries |

Question #2
"If I had a million-dollar gift show up, no strings attached, I would to create a lasting impact."
Invest inside the organization
Votes15 |
Invest in my employees |
Votes4 |
Hire and train more nonprofit professionals |
Votes4 |
Invest in people |
Votes3 |
Halt operations for one month to focus on staff, vision and overall heal the organization |
Votes2 |
Build capacity, additional staff, training/professional development |
Votes1 |
Invest in organizational infrastructure to be able to expand |
Votes1 |
Set my programs up to be sustainable for years then be able to focus revenues also on new programs that are needed |
Awareness and education
Votes7 |
Invest in future leaders, create systematic change that would more equitably fund systems for long-term change |
Votes2 |
Take different groups of kids to new and different environments |
Votes2 |
Invest in early education (pay for tutors, teachers and supplies) |
Votes2 |
Educate our future leaders on the importance of nonprofit work |
Votes1 |
Scholarships for nonprofit leaders to further education |
Votes1 |
Increate visibility of the important role of nonprofits play throughout or community using widespread public campaigns |
Votes1 |
Train and provide education for better volunteerism leadership |
Collaborate
Votes7 |
To create lasting impact I would use 1 million to develop an interface that allows nonprofits/agencies to share resources and opportunities |
Votes1 |
Collaborate with other leaders in the nonprofit sector |
Votes1 |
Fund a merger for nonprofits with the same mission & vision |
Votes1 |
Create a collaborative effort between all three sectors |
Votes1 |
Invest & fund problem-solving programs |
Votes1 |
Fund collaboration effort to close income gap |
Create an endowment fund
Votes5 |
Start an endowment that started an open grant cycle focusing on solutions for cross-sector collaboration |
Votes2 |
Create an endowment fund |
Votes2 |
Build the endowment fund, fund the greatest need |
Votes1 |
Create an endowment |
Housing
Votes2 |
Housing |
Votes2 |
Create integrated housing and job training program |
Votes2 |
Build senior housing continuum of care community in phoenix |
Votes1 |
Fund a program that provides housing to the homeless families |
Votes1 |
D.V. shelter for LGBTQ individuals |
Advocacy
Votes3 |
Use it to lobby the state government to change the way K-12 education is funded – to equal distribution of property taxes in a county to each school, to level the playing field of “poor performing” schools, because education for all is the key |
Votes3 |
Fund progressive advocacy |
Invest outside the organization
Votes5 |
Invest in and support local nonprofits by means of trust funds to keep money over time |
Votes5 |
Invest in youth programs |
Votes4 |
Create a social/sustainable entrepreneurship program in ___’s business school |
Votes1 |
Invest, fund & support local nonprofits by means of trust funds to keep money over time |
Votes1 |
Invest it, grow it, contribute to innovative strategies for social change |
Create a foundation
Votes1 |
I would establish a foundation for the purpose of ending the education gap for low income students, spend the first year planning, ensure sustainability of the funding |
Other responses
Votes2 |
Prevention |
Votes1 |
Long term evaluation |
Votes1 |
Hire Jeff Snell |
Votes1 |
Give money to low-income people |
Votes1 |
Give to parents or students in need who find selves in a cycle of poverty/financial stress towards goals to get out of cycles |
Skip to a question
- "When I think of my organization's work in the community, it would be great if..."
- "If I had a million-dollar gift show up, no strings attached, I would ___ to create a lasting impact."
- "The biggest threat/opportunity to the nonprofit sector today is..."
- "Legit leaders in the nonprofit sector focus on..."
- "Why do some social problems persist?"
- "What is the purpose of leadership education for nonprofit executives?"

Question #3
"The biggest threat/opportunity to the nonprofit sector today is..."
Lack of diversity
Votes15 |
Lack of diversity in leadership |
Votes2 |
Lack of diversity |
Votes1 |
No diversity, forgetting the mission |
Lack of collaboration
Votes6 |
Competition outweighs collaboration |
Votes4 |
Competition versus collaboration |
Votes1 |
Competitiveness between nonprofits |
Votes1 |
Oversaturation of market. Too many cooks in the kitchen not enough collaboration |
Votes1 |
Competition, no intergenerational collaboration |
Lack of funding or resources
Votes2 |
Overwhelming needs, not enough resources both monetary and human capital |
Votes2 |
Funders not allowing “true cost” program budget |
Votes1 |
The amount of nonprofits attempting to solve the same issue because of limited resources |
Votes1 |
Diluted resources |
Votes1 |
Lack of funds and interest to help others through selflessness |
Votes1 |
Fragmented giving |
Votes1 |
Loss/lack of financial vision |
Votes1 |
Ongoing funding |
Votes1 |
Fear of losing/not getting funding |
Votes1 |
Dwindling support |
Risk aversion
Votes4 |
Risk aversion |
Votes1 |
Concentrating on negative vibes |
Votes1 |
Doing things the same way |
Current state of affairs
Votes3 |
G.O.P. |
Votes2 |
New tax law and hostile federal government |
Lack of understanding about the sector
Votes4 |
Lack of education of how NPOs work/function |
Other responses
Votes5 |
Negativity (pessimists) |
Votes5 |
The illusion of business |
Votes4 |
Losing touch with communities they serve |
Votes3 |
Threat – thinking just your organization along can’t make an impact |
Votes2 |
Selfishness |
Votes2 |
Lack of communication efforts: utilizing modern tech efficiently |
Votes2 |
Nonprofits not operating like a business and therefore not attracting bright, motivated, driven minds |
Votes2 |
Win, winism |
Votes2 |
Ignoring systemic problems for the sake of positivity |
Votes2 |
Inconsistency in fundraisers/staff and volunteers |
Pages

Question #4
"Legit leaders in the nonprofit sector focus on..."
People
Votes11 |
People |
Votes7 |
Their team and recipients of service |
Votes3 |
Relationships |
Votes2 |
Inspiring people |
Votes1 |
Serving the people |
Culture
Votes16 |
Culture |
Collaboration
Votes7 |
Collaborating instead of competing |
Votes2 |
Collaborative solutions |
Votes1 |
Communication & collaboration between sectors |
Votes1 |
Collective collaboration to complement the work of other organizations in the community |
Votes1 |
Collaboration, facilitation, empathy, listening, kindness |
Votes1 |
Partnerships |
Mission
Votes6 |
Mission/impact |
Votes2 |
Driving the mission |
Votes1 |
Vision, empowering team |
Votes1 |
Impact, long-term, big picture |
Votes1 |
Their mission and vision grassroots driven |
Votes1 |
Equity. Advocacy. Access, achieving purpose/vision and planning for sustainability of the agency |
Professional growth
Votes5 |
Educating staff and empowering volunteers to best express and utilize their talents and gifts |
Votes1 |
Building other leaders and empowering collective action to maximize impact |
Votes1 |
Building up other/next generation leaders |
Votes1 |
Developing emerging leaders in the sector |
Votes1 |
Educating youth on the impact of nonprofit work |
Votes1 |
Enabling their team to be a community asset |
Measurement and evaluation
Votes3 |
Impact |
Votes1 |
Long-term impact and measurement |
Votes1 |
Determining impact and measurement |
Votes1 |
The outcomes for those they serve |
Systematic change
Votes6 |
Systematic change |
Community presence
Votes5 |
Working for their community |
Problem solving
Votes2 |
Finding practical and inclusive solutions |
Votes1 |
The roots of the problem to find solutions |
Votes1 |
Innovative ways to address problems and be pro-active |
Empathetic leadership
Votes3 |
Work-life balance |
Inclusivity
Votes3 |
Being inclusive |
Other responses
Votes5 |
Listening |
Votes3 |
Financial Sustainability |
Votes3 |
Reality and hope |
Votes3 |
The assets a community already has and have to unite those assets first by outside help |
Votes2 |
Action |
Votes2 |
Welcoming new ideas and solutions that can advance the mission and goals of the org |
Votes1 |
Tomorrow |
Votes1 |
Conflict resolution/management |
Votes1 |
Getting the work accomplished |
Votes1 |
Productivity |
Pages

Question #5
"Why do some social problems persist?"
Complexity and short-term solutions
Votes15 |
We focus on symptoms, not causes/roots |
Votes6 |
Failure to address the root cause |
Votes3 |
We create boundaries rather than long-term solutions |
Votes1 |
Complexity: what are causes, what else impacts, how to ensure long-term support to solve, how to decide the solution |
Votes1 |
They persist because we all think in sound bites and short term |
Votes1 |
Not enough emphasis on prevention |
Inequality, fear of change, and ignorance
Votes5 |
Systemic inequality |
Votes3 |
Racism and implicit bias |
Votes3 |
Inequity |
Votes3 |
Social injustice and social inequality |
Votes3 |
Infrastructure/systematic inequality |
Votes3 |
Fear and ignorance |
Votes1 |
Generational social injustice |
Votes1 |
Isolation, “what can I do?” mentality |
Votes1 |
Stigma |
Votes1 |
Discrimination against minority groups, especially people who have disabilities |
Politics and resources
Votes9 |
Money, power, want to keep money and power |
Votes5 |
Broken systems |
Votes3 |
Capitalism |
Votes3 |
Lack of action from our president and congress |
Votes1 |
Fake news |
Human factors and individualism
Votes10 |
They benefit people with the most power/resources |
Votes2 |
Humans |
Votes2 |
Denial & selfishness/self-preservation |
Votes2 |
Lack of empathy |
Votes1 |
Lack of care, it doesn’t affect them personally |
Votes1 |
Social problems persist because too much focus is placed on profit and power over people and basic human needs |
Poverty
Votes2 |
Cycle of poverty/generational poverty, unequal opportunities in early life, Addressing the symptoms but not the root cause/issue |
Votes2 |
Poverty |
Votes2 |
Equal access to education |
Votes1 |
Poverty without hope or optimism |
Finances
Votes2 |
Lack of funding |
Votes1 |
Problems persist because funding is not long term |
Collaboration
Votes2 |
Lack of perspective and POA |
Votes1 |
Lack of consensus on how to solve them |

Question #6
"What is the purpose of leadership education for nonprofit executives?"
Innovative ideas
Votes5 |
Innovation, thinking outside the box |
Votes4 |
Bigger thinking |
Votes2 |
Allowing for other thoughts and new ways of solving problems |
Votes2 |
To motivate/inspire leaders to be innovative in how work is delivered |
Votes1 |
To help them remain effective and create innovative solutions to keep up with growing needs. Get out of the “this is the way we’ve always done it” mindset |
Teach others
Votes5 |
To share and pick up new ideas/approaches to old problems |
Votes2 |
Provide knowledge and establish expectations |
Votes1 |
To develop more good leaders in nonprofits |
Growth
Votes4 |
Growth, continued change and improvement to reach more |
Votes3 |
To grow and evolve |
Learning
Votes4 |
Leaders are learners too |
Votes1 |
New ways of thinking, innovate new models of fundraising |
Other responses
Votes4 |
To keep the table legs of the organization stable |
Votes1 |
Society is always shifting, so it is important to know the who, what, when, where and why when it comes to serving as a leader. It’s important to stay updated |
Votes1 |
Really – you have to justify this |
Votes1 |
Sustainability |
Votes1 |
Networking with those who fully commit to organization mission, vision and values |
What comes next?
We were delighted by the response to our UnConference and by the data that emerged. In 2020, look for our programming to incorporate many of these themes, from more collaboration to investing in your people. Subscribe to our newsletter for updates from us twice a month.
Photo: On stage, Jeff Snell (left) and David Bornstein shared their observations about the Solutions Collaboratory.
